Tazoota Terms of Service

1. Overview

• Tazoota operates as an independent ecommerce retailer and reseller.
• We source products through wholesale suppliers, distributors, closeout inventory, overstock programs, and other business supply channels.
• Tazoota is the customer-facing merchant for orders placed through our website.
• All purchases made through Tazoota are processed under these Terms.

2. Account Terms

• You must be 18 years or older to use this service.
• You must provide accurate and complete information during account creation.
• You are responsible for maintaining the confidentiality of your account credentials.
• You must notify us immediately of any unauthorized access or security concerns.

3. Order Review and Fulfillment

Tazoota reviews orders before fulfillment to protect customers, confirm availability, and verify shipping details.

3.1 Product Verification

• Product details, condition, pricing, and images are reviewed before publication.
• Inventory availability is verified before an order is shipped.

3.2 Fulfillment Process

When you place an order:

• We confirm the product, payment status, and delivery information.
• We prepare the item for carrier pickup within the stated processing window.
• Tracking information is sent after the order is dispatched.

Tazoota reserves the right to refund or cancel an order if inventory cannot be fulfilled, payment cannot be verified, or shipping details are incomplete.

3.3 Customer Support Responsibility

For orders placed on Tazoota, our support team assists with:

• Order questions and tracking
• Shipping updates
• Return and refund requests

Contact details and support hours are published on our Contact page and in these Terms.

4. Product Terms

• We aim to provide accurate and detailed product descriptions.
• We sell brand new products sourced through business supply and resale channels.
• Products are reviewed for key specifications, condition, and listing accuracy before publication.
• Product availability is not guaranteed until an order is processed.
• Prices may change at any time due to market conditions and sourcing costs.
• We reserve the right to modify, limit, or discontinue any product or listing.

5. Sourcing Transparency

By using our website, you acknowledge that Tazoota sources products through:

• Manufacturer or distributor agreements where available
• Authorized retail partners where applicable
• Wholesalers and bulk suppliers
• Overstock and closeout inventory of brand new items

These sourcing methods allow us to offer competitive pricing.

You agree that cosmetic variations, packaging differences, or shelf pull characteristics may occur with certain items unless stated otherwise.

6. Shipping Policy

Free standard shipping applies to all orders within the United States.

• Orders placed before 2:00 PM CST are processed the same business day. Orders placed after the cutoff are processed within 1 business day.
• Domestic USA transit time is estimated at 5 to 9 business days after dispatch.
• Total estimated delivery time is 5 to 10 business days.
• All orders qualify for free standard shipping with no minimum spend required.
• Tracking information is sent to the customer via email once the order ships.

Tazoota is not responsible for delays caused by carriers or incorrect shipping information provided by the customer.

7. Payment Terms

We accept the following payment methods:

• Credit and debit cards
• Visa, Mastercard, American Express
• PayPal
• Apple Pay

All payments must be received in full before an order is processed.

8. Returns and Satisfaction Guarantee

Your satisfaction is our priority.

• We offer a 30 day hassle free return policy.
• Items must be returned in the same condition received.
• Refunds are issued after the item passes inspection at our warehouse.
• Exchanges are available when inventory permits.
• We work quickly to resolve any concerns, disputes, or issues.

This return policy applies to eligible products purchased directly through Tazoota unless a product page clearly states a specific exception required by law or product type.

9. Limitation of Liability

Tazoota is not liable for indirect, incidental, punitive, or consequential damages arising from your use of our services, products, or platform.

However, we are committed to resolving legitimate customer concerns and will work with you to reach a fair and reasonable solution.

10. Fraud Prevention and Compliance

Tazoota monitors orders for unusual activity to protect customers and the store.

We reserve the right to cancel or delay orders suspected of fraud or unauthorized use of payment methods.

Creating false accounts, using unauthorized payment methods, or misrepresenting order information is strictly prohibited.

11. Contact Information

If you have questions about these Terms of Service, please contact us.